Name of Post: Infosys Process Executive role Hiring 2023| Process Executive 2023
Short Details: Infosys has released the notification update in our Official Website for Process Executive role and Any graduate can apply this role. In the fresher candidate are eligible and Minimum Skills require as Technical support in our customer to connect Email, Voice and Chat to solve quarry and process executive means.
Infosys BPM Limited Infosys Process Executive Short Details for this role Process Executive WWW.LEARNDPOINT.COM |
Eligibility Criteria and Skills
- Any Graduate can Apply this Role.
- Fresher candidate can apply .
- This is role Process Executive
- Customer Service, Technical, Regular.
- Service Desk, Voice, Chats, Email.
Role and Responsibilities
- L1 Service Desk Technical Support(JL2A & JI3A)/ Voice+ Chat (NO 2B)
- European client- WFO/WF client location which is in Balladur Bangalore.
- 24/7 weekly shift roaster/ International call Handling experience 6 days working.
- Trouble Shooting lists- VPN, BSOD, Bit Locker, MS Teams, Password reset, Active directory, Printer, Outlook/ Webmail/Add ins/PST/DST, BIOS, Drivers & Installation.
- Ping command.
- Difference Between service request & incidents.
- Aware about the SLA/ Metrics handled.
Apply Online | Click Here |
Preparation Material | Click Here |
Official Website Infosys | Click Here |
About Infosys Company
Infosys Limited is a global technology services firm that defines designs and delivers information technology(IT)- enabled business solutions to their clients. The company has presence in 24×7 locations across 54 countries as on 31 March 2022. The company is a leading provider of consulting Technology outsourcing and next-generation.
Digital services to enable clients to create and execute strategies for their digital transformation. It is provide business solutions that leverage technology for their clients including technical consulting design development product engineering maintenance systems integration package-enabled consulting and implementation and infrastructure management services.