Wipro Freshers Recruitment 2023/2022/2021/2020/2019 Batch as Wipro System Engineer Role
Wipro is a IT service providing and Technology based company and our company MNC global Service providers Limited(NYSE:WIT, BSE: 507685, NSE: Wipro) is a leading technology services and consulting company focused on building innovative solution that address clients’ ‘Wipro System Engineer Role’ most complex digital transformation needs.
We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future- ready, sustainable businesses.
A Wipro company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.
The study recognized Wipro for inspiring trust and instilling pride among its employees and for creating an environment within the workplace that promotes camaraderie.
Qualification for Wipro Off – Campus Drive 2022
- Excellent communication Skills.
- Any Graduate can Apply this Opportunity.
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating System Issues and eager to learn New Technologies.
- Troubleshooting Window, Outlook, Teams, Citrix, VDI, VPN, Security App etc. over Remote Support.
- Reply incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
Job Responsibilities
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and offer solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user.
Requirement Skills
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Wipro Off campus Freshers Details
Company Name: Wipro
Job Profile: System Engineer
Batch Passing Year: 2023/2022/2021/2020/2019/2018.
Package: 35.000/Month
Location: New Delhi, India.
APPLY LINK: Apply Now
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