HP Technical Support Representative

HP Technical Support Representative Pan India

HP is provide the profile ‘HP Technical Support Representative’ and HP was an American multinational information technology company and headquartered in Palo Alto, California, United States. This provide services Products, Technologies, software, solution and services to individual consumers, small and medium-sized businesses and large.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision- To create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner- we commit to human capital development and adopting progressive workplace practices in India.

Eligibility:

2018/2019/2020/2021 Batch Eligible.
Any graduate eligible (B.Com, BBA, BCA, BBM, BTech etc.)
Good academic record.
Must have cleared all semesters.
Location: Remote/ Work from Home.

Job Responsibilities:

Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders.
Ability to troubleshoot and fix Hardware/Networking/OS related queries over the phone.
Ability to provide solutions to customers that may involve selling the customers a product or service to fix the issue.
Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
high level demonstration of interpersonal & communication skills, with multiple internal and external stakeholders.

Job Requirements

Must have excellent communication skills in English(Spoken and Written) and Hindi (Spoken only)
Basic computer hardware knowledge.
Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage.
Must have good Typing Skills.
should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills.
Must be open to working in rotational shifts.

Compensation Details

CTC Offered : 3.4L(Fixed) + 1.5L Variable Allowances(Performance + shift +Sales incentive)+ 4L insurance.

Note

Must be open to work in night shift.
Must be open to relocate to Bangalore(Whitefield/Electronic City).

Apply Link: Apply Now

 Must be use Referral ID:- 5116034

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