Post Name: Amazon Hiring Virtual Customer Service Associate -India 2023.
Short Detail: Amazon Hiring Virtual Customer Service Associate -India 2023 and communication skill (written and verbal) , computer Knowledge as Microsoft word and Internet Explorer, Excellent typing skills. Knowledge of email application and Excellent customer service skills. Minimum Qualification 10+2 .Any Graduate/PG is eligible to Apply.
Virtual Customer Service Associate – India 2023
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon Customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problem.
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Communication Skills
- Excellent communication skills(written and verbal).
- Ability to communicate correctly and clearly with all customers.
- Excellent documentation skills.
- Good comprehension skills ability to clearly understand and state the issues customers present.
- Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose grammatically correct, concise, and accurate written response.
- Work successfully in a team environment as well as independently.
Computer Knowledge/Skills
- Ability to use a desktop computer system.
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer, Excellent typing skills.
- Demonstrates an ability to successfully navigate website.
- Demonstrates a proficient knowledge of email applications.
- Demonstrates an ability to learn in various media.
- Ability to successfully adapt to changes in the work environment.
Problem Solving Skills
- Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned.
- Ability to approach problem logically and rationally.
- Action oriented and self-disciplined.
- Organized and detail-oriented.
- Ability to quickly and effectively prioritize work time in various departments to meet businesses need.
- Ability to maintain composure in highly escalated situations.
- Qualified candidate will be comfortable in a multi-tasking, high-energy environment.
- They will be creative and analytical problem solvers with a passion for excellent customer service.
Qualifications Required
Minimum Qualification: 10+2 Any Graduate/PG is eligible to apply.
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