Name of Post: Virtual Technical Customer Service-Amazon Hiring for fresher jobs
Short Information: Amazon hiring for fresher student apply this role and role Virtual Technical customer service- India Amazon. The Minimum qualification 10+2 Any Graduate/Post Graduate . The skills Require: Problem Solving, Computer Knowledge desktop computer system Microsoft word and internet Explorer, Excellent typing skills.
Amazon
Job Description
Requirement Qualification
Fresher student can apply this role.
Minimum qualification 10+2. Graduate and Post Graduate is eligible to apply.
Communication skills
Excellent communication skills written and Verbal.
Ability to communicate correctly and clearly with all customers.
Good comprehension skills ability to clearly understand and state the issues customers present.
Ability to concentrate follow customers issues without distraction to resolution.
Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
Work successfully in a team environment as well as independently .
Computer Knowledge/Skills
To use a desktop computer system.
Familiarity with Windows XP, Microsoft word and internet Explorer excellent typing skills.
Demonstrates understanding of the internet, Amazon. com website, and competitor websites.
An ability to successfully navigate website.
A proficient knowledge of email applications.
Demonstrates and ability to learn in various media.
Ability to successfully adapt to changes in the work envionment.
Problem Solving Skills
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned.
Ability to approach problem logically and rationally.
Action oriented and self- disciplined.
Ability to quickly and effectively prioritize work time in various departments to meet business need.
Ability to maintain composure in highly escalated situations.
Qualified candidates will be comfortable in a multi- tasking, high-energy environment.
They will be creative and analytical problem solvers with a passion for excellent customer service.
Customer Focus
Excellent customer service skills, including maintaining focus on the customer issue in a fast- paced environment.
To empathize with and prioritize customer needs.
Interpersonal skills with a diverse customer base.
Demonstrates conflict resolution, negotiation, and de-escalation skills.
Maintain regular and reliable attendance, including the daily schedule as assigned.
Flexible with the working schedule: may be expected to work weekends, holidays and events.
Ability to work overtime as required by business- as much as 60 hours as week, most often occurring in the weeks surrounding the Christmas holiday season.
Hello friends, Welcome this Site My name is Dharamraj belong to Gonda and My education BCA From MSITM Degree College Gonda Which Affiliated:- Dr. R.M.L Avadh University Ayodhya and One Year Diploma "DCA(Diploma in computer Application) and CCC computer.
I am interest in Website Design and My Hobbies YouTube Video and Learning new thing or New ideas.